One customer record, every interaction
Visits, calls, WhatsApp threads, emails, quotations, orders, complaints, certificates and payments attach to the same customer, with tenant-level access control.
Sales CRM
Classic CRMs stop at the closed deal. In distribution and field selling the risk starts there: delivery, credit exposure, repeat ordering and collection. Salforce AI keeps the full customer life in one timeline.
Visits, calls, WhatsApp threads, emails, quotations, orders, complaints, certificates and payments attach to the same customer, with tenant-level access control.
Leads convert to opportunities with configurable stages and scoring, then to quotations with validity and approval rules, then to orders checked against credit policy.
Customer scorecards combine order frequency, value trend, payment behaviour and complaint history so account decisions are evidence based.
Yes. Customers, outlets, products and opening balances can be loaded per company before go-live.
Yes. Data isolation between companies is enforced at the database level, not only in the interface.