Duty sessions, not permanent surveillance
Location capture begins when the salesperson starts duty on the mobile app and ends when duty ends, with the current status always visible on screen.
GPS sales tracking
GPS sales tracking with geofences, evidence and privacy limits
GPS is only credible when accuracy, timing and consent are handled properly. Salforce AI records duty sessions, periodic pings and geofenced check-ins with explicit permission and a retention policy.
Geofenced customer verification
Each customer can carry coordinates and a configurable geofence radius. Check-ins record distance from the outlet, and outside-fence cases raise an exception for review.
Data quality and privacy controls
Poor accuracy, unavailable location and stale pings are flagged rather than silently accepted, and stored location history is purged according to the company's retention setting.
Frequently asked questions
What if a phone denies location permission?
The visit is recorded as unverified and flagged, so managers can follow up instead of assuming compliance.
Who can view location history?
Only authorised managers in the same company, within their reporting line.